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OPTIVEST SmartBell Official user guide

Help & User Guide

A complete, screen-by-screen walkthrough of setting up and using OPTIVEST SmartBell — from registration to answering visitor calls.

Download the full PDF guide

Document version v1.0.20260730.1606

Contents

1. How SmartBell works2. Creating your account (registration)3. Verifying your email4. Signing in5. Subscription & trial6. The Dashboard7. Properties & QR doorbells8. Family members (shared access)9. Profile settings10. Answering visitor calls11. The visitor experience12. Installing SmartBell on your phone13. Administrator guide (super admin)

1. How SmartBell works

SmartBell turns any door into a smart, QR-powered doorbell — no hardware and no app for your visitors.

  1. 1
    Add your property and SmartBell generates its unique QR doorbell.
  2. 2
    Print the QR code and place it at your door, gate, or reception.
  3. 3
    Visitors scan and ring — you get a real-time call and every visit is logged.
SmartBell home screen
The SmartBell home screen.

2. Creating your account (registration)

From the home screen tap “Start here”, then choose “Sign up” at the bottom of the form.

  1. 1
    Enter your full name, phone number, and complete address.
  2. 2
    Optionally tell us about your needs (e.g. number of properties).
  3. 3
    Enter your email and a password (at least 6 characters).
  4. 4
    Tap Create account.
Registration form
The registration form.

3. Verifying your email

We email you a 6-digit verification code right after you sign up.

  1. 1
    Open the email and copy the 6-digit code.
  2. 2
    Type it into the Verification code box and tap Verify & continue.
  3. 3
    Didn’t get it? Tap Resend code (check spam/promotions too).

4. Signing in

Returning users tap “Sign in” from the home screen.

  1. 1
    Enter your email and password, then tap Sign in.
  2. 2
    Your session stays active — you won’t need to sign in again on this device unless you sign out.
  3. 3
    Forgot your password? Tap “Forgot password?” for a secure reset link.
Sign-in screen
The sign-in screen.

5. Subscription & trial

SmartBell is a subscription service; new members may receive a trial period.

  1. 1
    Your remaining trial days appear in a banner at the top of the dashboard.
  2. 2
    Tap Upgrade · Rs. 199/month to start your paid subscription any time.
  3. 3
    Access switches to Active automatically once payment is confirmed.
  4. 4
    When a trial or subscription ends, access is paused until you renew.

6. The Dashboard

Your home base after signing in, with at-a-glance statistics and visitor logs.

  1. 1
    See totals for visitors, answered calls, missed/rejected calls, and properties.
  2. 2
    Review the last 90 days of visitor activity — names, phone numbers, snapshots, and status.
  3. 3
    Choose your ringtone so you never miss a call, or Clear logs to remove all history.

7. Properties & QR doorbells

Open Properties to manage your locations and their QR doorbells.

  1. 1
    Tap Add property and enter a name and address.
  2. 2
    Set the doorbell location (geofence):
    • Search, tap the map, or drag the pin to the exact spot.
    • Set the allowed radius (meters) — visitors can only ring within it.
    • Use Clear location to disable the check (then anyone can ring).
  3. 3
    Tap QR code to Download it for printing or Copy the ring link to share.

8. Family members (shared access)

Share a property’s doorbell with the people you live or work with.

  1. 1
    On a property card, tap Family members.
  2. 2
    Add a member by email so they can answer that property’s calls.
  3. 3
    Remove a member any time to revoke access.

9. Profile settings

Keep your details current and manage your password.

  1. 1
    Update your full name, phone, and address, then Save changes.
  2. 2
    Change your password (at least 6 characters) and confirm it.

10. Answering visitor calls

When a visitor rings, SmartBell alerts you in real time and plays your ringtone.

  1. 1
    Tap Accept to connect and see/hear the visitor through their phone.
  2. 2
    Tap Reject to decline — the call is logged as rejected.
  3. 3
    If you don’t answer within ~60 seconds, the call is logged as missed.

11. The visitor experience

What your visitors see after scanning your QR code.

  1. 1
    The doorbell page opens in their browser — no app needed.
  2. 2
    They allow camera and microphone access.
  3. 3
    If a geofence is set, they must be within the allowed radius.
  4. 4
    They enter a name, then tap to ring and wait for you to answer.

12. Installing SmartBell on your phone

Install SmartBell like a native app for the best experience and reliable alerts.

  1. 1
    iPhone (Safari): tap Share, then Add to Home Screen.
  2. 2
    Android (Chrome): open the menu, then Install app / Add to Home screen.
  3. 3
    Allow notifications so you’re alerted even when the app is closed.

13. Administrator guide (super admin)

Administrators get an extra Subscriptions screen to approve and manage members.

  1. 1
    Admins are emailed when a new member verifies their account.
  2. 2
    Grant a 30, 60, or 90-day trial, or Extend trial +7 days.
  3. 3
    Activate the Monthly subscription (Rs. 199 / 30 days) or Reject a member.
  4. 4
    Delete user permanently removes the member and all their data (irreversible).

Still need help?

Visit smartbell.theoptivest.com and include your account email and a description of the issue so we can help you faster.

Download PDF guide